Address: | Mumbai City, Maharashtra, 400023 |
Dear sir,
Ealrier policy no. 261500/31/15/[protected], div. 7, bharat house, fort.
As i was asked to pay for renuewal of policy, i had given blank cheque and paid an amount of rs. 7400/- vide cheque no. 61544 dated 04.02.2017. On receiving the policy i found that the premium was more than the earlier years amount and also there has never been a claim. I immediately brought this to the notice of the do who asked me to return the policy with co9vering letter, along with a fresh renewal cheque for rs. 6025/- (Cheque no 061543 dated 07/02/2017), which i did and received policy no.[protected].
I was assured a refund within a week and was told it would be a direct credit to my bank account. On various follow-ups there was no credit, and so i visited the branch at div. 7, bharat house. I was introduced to the accounts officer mr. Vimal on 12/06/2017, who informed me that he had only started trying two days back, and for the last five months nothing was done. I was informed to write complaint letter to the regional office.
I demand refund of my full amount along with penal interest of 9 % for the delayed period.
Thanking you.
Regards,
Kersi j. Divecha.
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