| Address: | Kolkata, West Bengal, 700023 |
Regarding the claim number mdi4906766i have submitted the “delay submission letter” alongwith the documents submitted to md india's office.
The claim was related to post hospitalisation of my mother sukla saha, date of discharge was 16th may 2019 & 60 days was supposed to be over on 15th july 2019. My main claim was settled through cashless so i have intimated the same to my agent mousumi mukherjee that i will submit my post hospitalisation claim after the expiry of 60days, accordingly i have asked her (His father tirtho mukherjee was working on behalf of her) to collect & submit all claim related documents for processing. During july 2019 to oct 2019 i was not in town due to my crop insurance duty in orrisa. I have asked my agent to coordinate the same & submit the documents to your good office but to my utter surprise he / she didn’t bothered to do the same. So i have left with no other option than to renew my policy with another agent mr. Ujjawal mallick & submit the claim documents through him.
It is also surprising that the concerned divisional office was trying to safe guard the agent mousami mukherjee & almost forced me to change my initial letter by removing the actual in supporting part of their agent.
Now my claim got stuck due to delay submission. It is humbel request that please re-consider my claim & make the payment or decline it with the same with proper reason so that i can move ahead accrdingly, because i have the call records & other proof to go ahead a proof against my previous agent about her services, she had enjoyed the commission against my premium paid to national insurance in return of which he / she supposed provide me the service as per requirement. So if national insurance can pay the commission to their agent from the premium received from the client then it is the duty of the organisation to take step against the agent based on the complaint received from the client. Was this information helpful? | 
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