National Insurance Company — settlement for the flood affected two wheeler

Address:Pathanamthitta, Kerala, 689106

Dear sir,

My royal enfield, kl27-f-2721, two wheeler was immersed in water during the kerala flood on 15 aug 2018 at my house, ushus, thalayar, kuttoor p. O., thiruvalla.
I gave the vehicle to the nearest service center and the surveyor of national insurance company, mr. Abhilash (Mob.[protected]) approved to their estimate.
I have submitted the final invoice of rs. 4800/- to mrs. Laila, office of the national insurance company, thiruvalla on 15 sep 2018. She handed over the papers to the surveyor to send the report to the office for the final settlement.
I was following it up for the last two weeks for crediting the amount to my a/c.
Now the surveyor, mr. Abhilash is telling that he couldn't trace out the bills of my vehicle and it may be misplaced.
We are not expecting such a reaction and irresponsibility from the staff of a reputed and well established insurance company.
Kindly look into this matter seriously.
Looking forward to hearing from you soon.
Thanking you,
Rajeev kumar r.
Mob.[protected]
+6 photos
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Sir my policy no is[protected], mr rishi pal I am struggling my bike theft insurance last 6 months please resolve it my no is [protected]. I have submitted final court report before 1.5 month yet I did not get any response surveyor and company not responding yet

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