National Payments Corporation of India [NPCI] — Amount not credited to my father account

Address:

kalyan East 421306

Greeting
myself pooja, have a saving account with central bank of india where i was made a transactions using gpay application to sent my father account dated 3rd june 21 the sum of amt is 20 k and 20 k, total 40 k

their central bank RRN is[protected] and[protected] respectively and

gpay transaction id is CICAgOCUu8bxEQ and CICAgOCUu-qlKQ
and raised dispute.
form my upi id [protected]@oksbi.

request you to please help me out to get my money back.i had raised complain to central bank and their Branch manager support to me in this regards.

warm regards
Pooja