National Payments Corporation of India [NPCI] — Amount Rs. 700 debit in my bank Account but Merchant Payment not credited.

Address:

st. no 5 Nayapura Lal saghar Mandore Jodhpur post BSF

Sir I have done Rs. 700 Upi payment through Phone pay app. Amount debit in my bank account but merchant account not credit. As per merchant asked no msg received in this regard. Marchant show your statement but amount not reflect . (Statement Attached) My tranction time 06:38 PM and dated 25.09.2020. Your customer care asked payment credited marchant bank account but marchant statement did not show Rs. 700 in statement. I am already complaint my concern bank. Please resolve issue the earlier and charge back in my bank account. If amount credited in marchant account please disclose above amount entry.
Thanks
MAHENDRA SINGH
Mob. No. [protected]