[Resolved]  National Payments Corporation of India [NPCI] — fake transaction

Address:Nashik, Maharashtra, 422009

I made a transaction of 4000 rupees on 11/07/2018 to ZERODHA HDFC Bank account (transaction ID[protected]. Which was failed(screenShot attached). And on 17/07/2018, 4000 rupees deducted from my bank account (Union Bank of India - [protected]).
In account statement it shows Recovery/UPI.
After contacting Bank, they said Bhim has claimed this money.
And as per the Mail from NPCI said transaction is APPROVED(transaction ID[protected].
But the money is credited to Different Account (SBI)
How could i get my Money back??
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Aug 21, 2018
Complaint marked as Resolved 
Hi, I got 4000 rupees refund in my Bank Account. Thanks UBI, NPCI and AKOSHA for the Help and Support Regards, Niranjan M. Bharadwaj
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jul 24, 2018
Updated by niru1989
Still no response from Bank end and even from NPCI end.
I got a mail from Beneficiary that the amount which is deducted from my Account is not received by them.
I finally raised the issue on Twitter and tagged to Mr. Ravishankar prasad, and Mr. Narendra Modi (PMO) too.
As the idea of BHIM is implemented by them. And sometimes issues gets resolved faster on Twitter than on Mail.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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