National Payments Corporation of India [NPCI] — fraud through bhim app

Address:Pune, Maharashtra
Website:BHIM app

I am mrs archana holkar from pune i had downloaded bhim app and done one transaction which was gone pending the transaction was for 1025 rs. So i had searched for customer care number of bhim app i got two numbers after calling i had got no response, after some time i had received call from one of the number. He is saying that he is calling from customer care bhim app, so i told him about pending transaction so he told me to click on be icon for clearing the transaction and the told me to click on confirm and pay, so i did the same, he told me to repeat the same process, he told me that now i can get my transaction cleared, but after the phone call i got sms from bank that rs 20000/- each i. E total 40000/- get deducted from my account, i have seen the transaction history where i saw that my pending transaction is still there and two more transaction are there. So i visited bank to see my account balance where i knew that my money were theft by fraud. Please resolve the issue and give me reversal all this happen om 02/06/2018 i have already send a complaint letter to sbi and mails to contact. Bhim, but no response received till date.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information