National Payments Corporation of India [NPCI] — fraud transaction with micro atm and remittance

Address:H. No. 5-1-135 1c, Lower Ground Floor, Central Bank building Mllapur Branch, Annapurna Colony, Mallapur Main Road, Nacharam, Dist- Hyderabad, Telangana-500076, 500051

Dear sir,

Please find mail sent to idfc bank, there is no responce from idfc abnk.

Dear idfc bank merchant banking,

This is to get into your notice, one of your merchant is doing illegally fraud transactions.

Brief description about fraud: one of your remittance and micro atm csp has registered in other distirict and he is using micro atm and aeps transaction and collecting 20/- rs per every 1000/- withdraw (Which is free of service).
And same wallet amount using for remittance transactions for a low price (Against bank t&c).
Please find the attached transaction slip and charges board for your reference.
As per rbi and npci guide lines customer use transfer amount up to 25, 000/- per month, but csp given advertisement he will transfer 2, 00, 000/- at a time. Against rbi guidelines.
And find the below mentioned remittance transaction details.. I request you to take serious action on csp... Otherwise we will approach ombudsman and also will raise complaint in local police station.

Transaction details:
Thank you for registering with idfc first bank money transfer. Use this code 489338 to register yourself as a remitter.

Your a/c no. Xxxxxxxx015 is debited for rs.1.00 on 12-05-19 and a/c xxxxxxxxxx321 credited (Imps ref no[protected]

Beneficiary account no.[protected] has been successfully credited with rs 1.00. Kindly note unique reference number[protected] for future references

Beneficiary account no.[protected] has been successfully credited with rs 5000.00. Kindly note unique reference number[protected] for future references

Beneficiary account no.[protected] has been successfully credited with rs 5000.00. Kindly note unique reference number[protected] for future references

Merchant address in hyderabad:
Travel point
H. No. 5-1-135 1c, lower ground floor, central bank building mllapur branch, annapurna colony, mallapur main road, nacharam, dist - hyderabad, telangana-500076
Merchant contact number: [protected]

Thanks & regards,
Harshavardhan (Money transfer distributor)
Mallapur-nacharam
[protected]
+2 photos
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sir, we regret the inconvenience caused. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.
Money transfer's [Complaint's author] reply, May 18, 2019
mail sent with complee details to [email protected] take action on immediate basis
Dear Sir, we would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to assist you further.

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information