[Resolved]  National Payments Corporation of India [NPCI] — non receipt of lpg subsidy due to inactive of aadhar no. with bank account

I am PV Venugopalan and my Aadhar no.[protected] was linked with my sb account no.[protected] with State Bank of India Yeshwant Niwas Road, Indore but the same was delinked and inactive w.e.f. 06.10.2018 and doesnot show in the mapping of NPCI and found to be inactive. Due to this reason my LPG subsidy was discontinued to be credited in the said account.This is to request to relink the aadhaar with said SB account to enable me to restore the LPG subsidy uninterruptedly.
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Dec 7, 2018
Complaint marked as Resolved 
The HPCL customer support has informed as under : "DBTL CCE 01 (dbtlcce01) - 18/11/2018 01:42 PM Dear HPCL Customer, Your LPG subsidy transfer to bank has failed with reason Payment Failed Aadhaar Number Inactive Meaning that your Bank a/c is not linked with Aadhaar. Kindly relink Aadhaar with your desired Active saving bank a/c & have a confirmation from bank regarding updation of your Aadhaar number at NPCI. Once your Aadhar is linked with NPCI, Failed subsidy will be re-triggered. Check Aadhaar linking status with bank https://www.uidai.gov.in/ As a interim measure we request you to submit bank a/c details in the “Unified PAHAL (DBTL) Joining Form” with LPG distributor. PATHAK ASHISH (195758) - 06/12/2018 11:32 AM Dear Consumer, We are forward your Complaint to our Support group, kindly wait for Resolution of your query. And also We have talked to the agency person 07314043387 and given your consumer numbers and mobile numbers for Resolving your Complaint. Thanks & Regards, HP Gas Support."
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Dec 09, 2018
Updated by P Venugopala
The matter is still unresolved as the linking of Aadhar card with SB account with SBI YN Road, Indore shown as "inactive from 6th Oct 2018" as shown in the UIDAI website "Linking status of Aadhar for LPG subsidy"
Dec 12, 2018
Updated by P Venugopala
The matter is still unresolved. Please look into. Annexure 1 of NPCI is attached alongwith Aadhar no.

Dec 22, 2018
Updated by P Venugopala
Not yet resolved the issue. Still the linking of aadhar with SB Account shows in NPCI Mapping as "Inactive". Pl look into the matter and help me to get aadhar linked with NPCI
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
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