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[Resolved]  National Payments Corporation of India [NPCI] — not getting refund

I did a transaction of 2000rs on 20/01/2019 through paytm upi it was failed but amount was deducted from sbi a upi linked account since then i am waiting for refund.. No one of the paytm or sbi is helping me in this regard. As per paytm they says it is beyond our control and same statement from sbi i am feeling helpless now
Transaction id:[protected]
not getting refund
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Complaint marked as Resolved Feb 4, 2019
Automatically reversal of amount

Complaint Status


[Feb 01, 2019] National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI]
    Customer Care Service
    Customer satisfaction rating
    9%
    Complaints
    3531
    Pending
    0
    Resolved
    313
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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