[Resolved]  National Payments Corporation of India [NPCI] — not getting refund

Address:Anantnag, Jammu and Kashmir, 192202

I did a transaction of 2000rs on 20/01/2019 through paytm upi it was failed but amount was deducted from sbi a upi linked account since then i am waiting for refund.. No one of the paytm or sbi is helping me in this regard. As per paytm they says it is beyond our control and same statement from sbi i am feeling helpless now
Transaction id:[protected]
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Feb 4, 2019
Complaint marked as Resolved 
Automatically reversal of amount
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information