National Payments Corporation of India [NPCI] — Refund O[censored]PI

Dear Sir/ Madam I have sent money via UPI Using Indian bank Bhim App. Amount is debited from my account but not credited to beneficiary. I also raised complain to bank’s online portal and also given written application to the branch. They told me to wait for 1 week. But, now its 45 days since transaction neither amount is refunded nor credited to beneficiary account. After 30 days of waiting i again visited to branch they told me that everything is in NPCI hand. Please take action as this is so frustrated.
Date and time of transaction- 29 Aug 9:49PM.
I also mention the screenshot of transaction in which all details is given.
+1 photos
Was this information helpful?
No (0)
Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4216
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information