National Payments Corporation of India [NPCI] — regarding online payment through tez app

Sir,
I had tried to send rs. 501 to my friend using the google tez upi app, the amount has been debited from my account although, my friend has not yet received the amount.
Also i didn't get refunded.
The app shows 'failed" for the particular transaction.

I have already made a dispute through the app, i hope the issue is settled soon.

Upi transaction id :[protected]
Google transaction id : cicagidk15wkaq

My upi address: [protected]@okicici

My email address :[protected]@gmail.com
Linked mobile number: [protected]

Please look into the matter and let me know what steps i should follow to get the amount settled.

Thanks
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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My Aadhaar No.[protected] was already linked with LPG ID 2 [protected] AND ALSO MAPPED WITH BANK ACCOUNT No.[protected], State Bank Of India. BUT THE SUBSIDY AMOUNT NOT CREDITED TO MY SAID BANK ACCOUNT. TAKE ACTION.
Same case man.
I don't know when they'll resolve it.

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    National Payments Corporation of India [NPCI] Phone
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