National Payments Corporation of India [NPCI] — regarding upi status shows success but not credited

Address:

Amritsar, Punjab, 143001

Sir, i have done two transaction on paytm through upi which has not been credited till now. First transaction on 30/12/2019 from hdfc to sbi and second on 4/1/2019 from paytm bank to sbi. 1. Upi ref. Id[protected]Amount - rs 500)
2. Upi ref. Id[protected]Amount-rs2000). I have registered complaint many time on paytm but received same rply every time that your amount has been credited evenly i have provided them bank statement of sender and receiver bank to verify properly. Receiver bank and account no. Of both transaction is same (State bank of india). Please resolve my issue on top priority as it is already too much late.