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National Payments Corporation of India [NPCI] — unauthorized debit card charges from my sbi account.

This is to inform you that two fraud transaction have been done on 05/03/2018 from my sbi debit card in without my knowledge as per following,

1- 05-mar-18 (05-mar-2018) by debit card othpg 413371 google *services g.co/helpp rs. 65.23 (Debited)
2 - 05-mar-18 (05-mar-2018) by debit card othpg 762422 google *google store g.co/helpp rs. 17, 257.25 (Debited)
3 - 05-mar-18 (05-mar-2018) reverse pos pur rs. 65.23 (Credited)

1st transaction for rs. 6.23, and 2nd for rs. 17, 257.25. Then later, rs. 65.23 was credited back in my account. I have not done these transactions and my debit card was safely with me when this happened.

I came to know about these transaction when credit msg of rs. 65.23 on my registered mobile no. [protected], there after another following msg recd on my mobile -

Thank you for using your sbi debit card 519xx8148 for purchase worth rs. 17257.25 on pos [protected] at google *google store txn# 762422.

Requesting you to take an immediate action to get back debited amount rs. 17, 257.25.

Thanking you in anticipation.

Shabana yasmeen
[protected]
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Mar 11, 2018

Complaint Status

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Mar 12, 2018
Updated by Seema1432
ONLINE COMPLAINT TO SBI, MAIN BRANCH, FAIZABAD TICKET NO. [protected] DT. 07/03/2018
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    National Payments Corporation of India [NPCI]
    Customer Care Service
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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