[Resolved]  Naturals — Billing and discounts

Address:

naturals salon nellikuppam guduvancheri

We went to the Naturals salon at Guduvancheri to avail a haircut. We enquired about the cost and showed the purple membership card and asked about the discount. The person at the desk entered the card details in the system and told us that a 30% discount will be provided for all services that we take. Only upon confirmation, we availed the services of haircut and reflexology. When we asked the bill amount, the manager said the bill amount is 1422 with only 145 rs discounted. When we asked about the 30% discount which was told to us earlier, they told us that the desk guy who informed us is new and had informed us wrongly about the discount percentage. We availed the services only because they confirmed that there will be a discount of 30% on all services, but at the last minute, they compelled us to pay the full amount and did not even apologize for their mistake and therefore cheated us in plain sight.

It was a pathetic experience at this naturals salon. Having used naturals salon experiences for years, this is the last time we will ever use naturals and will never recommend it.