Naturals Unisex Salon — Spa and waxing not justified as per cost

Address:

Bangalore, Karnataka, 560100

Please note yesterday i did spa and waxing in naturals (Ananth nagar). I choosed the dryness spa for rs. 1500/-. The spa was good. She kept it for 1 hr as well, but did not feel right with the procedure. Here's why.

1) first she washed my hair with normal shampoo
2) then she applied some cream and massaged for 15 min.
3) when it came to steam my hair she kept for 2 min stating that my hair was dry and steam will make it more dry.
4) she is supposed to wash my hair and apply a mask and then steam it. Nothing of this happened.
5) then she sends me for waxing. With the hair tied that way i couldnt lie down for waxing. The other girls guides me to adjust for waxing and says you dont do full portion. Only do it partially.
6) the same thing happened to my husband. Facial was over in 1/2 hr and mainly it was only clean up.
7) the most important when i asked the girl anything about spa procedure and steaming. She says steaming is for name sake and to make customer happy.