Naturals Unisex Salon — Unprofessional behavior/ insulting staff

Address:	560092
Website:	www.naturals.in

I am a regular customer of naturals salon, sahakar nagar, bangalore from the past 24 months. I visit them every month. I visited them yesterday (11/05/16) for waxing and threading. Since the time they have introduced ricca wax (Cream wax), they have been trying to persuade me to try that instead of the normal wax. I decline politely every time saying i don't want to try and that my pocket doesn't allow that much expenditure on waxing alone (It's far more expensive than normal wax.) it's been happening continuously from past 5-6 months. Sometimes they just keep on going on and on about it and even complain while waxing with the normal wax, that you should try that one, it is better than this one. Yesterday they crossed all limits. They refused to provide service to me unless i went for ricca wax. They said that its difficult to do it with normal wax and they have to apply it 2-3 times to remove all hair and its time consuming, so other customers keep waiting.
Who wouldn't lose their mind on such bull logic and reasoning? Just so they can service more customers, they want to me shell out so much extra money from my pocket! There are so many salons. None of them forces you to this extent to try new products. All of them do normal waxing withouit any complaints because that is how it is. If you are unable to remove some hair in one go, you will have to apply it again to get rid of the leftover hair.

I never expected such unprofessional and insulting behavoiur from a brand like this that too to a regular customer.
Never going back there again.