[Resolved] Naukri.com — Fraud Call- Money deducted from bank -Rs8990

[Resolved] Naukri.com — Fraud Call- Money deducted from bank -Rs8990

G guptadeepali from Deoli, Delhi

Today, i.e 27th Feb, I got a call from Naukri.com representative for CV shortlisting in companies and she asked me register on Naukri website for scheduling interview with the companies. The website portal she described was naukrihub.in and asked me to sign up there with Rs10 registration fees. The mobile number from where the call was received was +91 [protected] I went ahead and searched the portal and clicked on registration and selected Rs10 option. I entered my card details and made transaction of Rs10 but the server showed try again and it showed that transaction has been declined .. But at same time Rs8990 has been deducted from my account. I called that lady again and she said she will initiate the refund but for the refund process she mentioned I will receive a code and have to share with her. That did not seem genuine at all as no one requires any code for initiating any refund. Attaching proof of amount deduction from my bank account. I need my refund and resolution for the same. I am attaching the copy of this complaint to cyber crime also. Need immediate intervention and refund. +1 photos Was this information helpful? No (0) Yes (1)
Aug 6, 2021 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support Mar 03, 2021 Naukri.com Customer Care's response Dear Deepali, Greetings from Naukri.com! Thank you for writing to us and bringing this to our notice. We would like to share that this call was not made from Naukri.com or any of our associates. Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility. We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on: • Credit card numbers or bank details over phone or email • Call back phone number • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits • Contact details for a guaranteed job or money to process visa for emigration We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc. Naukri.com takes the best possible measures to protect the interest of our job seekers. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com. Please write to us in case of any further assistance required Regards, Team Naukri
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