[Resolved] Naukri.com — Fraudly deducted amount by naukri.com

Chaturvedi Shikha

from Nagpur, Maharashtra

Sep 11, 2021

Address:

Plot No 20 Hanuman Nagar Wanadongri, Hanuman Nagar

A candidate named Akash Sharma, Telecaller, Manipal Pull DNF Building 2nd Floor Bangalore Branch, called me saying that there is vacancy in ICICI Lombard GIC Ltd for that application amount is 100/-. He and his team deducted 20000/- from my credit card in three transactions - 9999/-, 5250/-, 4725/-. And still they are asking me for a/c details of mine to deduct amount from other accounts as well.

+5 photos

Was this information helpful?

No (1)

Yes (2)

Oct 14, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Sep 12, 2021

Updated by Chaturvedi Shikha No action is being taken and no resolution from naukri team

Sep 12, 2021

Updated by Chaturvedi Shikha All numbers from which I received call are off now

Verified Support

Sep 13, 2021

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com