[Resolved] Naukri.com — I lost my money of 16250/- | |
I paid amount of 16250/- to Naukri.com team. I want my money back. They told me that I need to pay cancellation amount 8750/- for getting my refund amount. Please help me to get my refund amount back
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Jul 12, 2021 Complaint marked as Resolved 9761502822 they called me with number and took my money of 16250/- Naukri.com customer support has been notified about the posted complaint. Verified Support Jul 14, 2021 Naukri.com Customer Care's response Dear Rani Divya Sree, Greetings from Naukri.com! At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice. We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent. You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a: Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc. Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate. For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located. Please feel free to revert in case of any query; we would be happy to help you out. Regards, Neha Arora Team - Customer Service Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST) UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST) International Clients[protected]:30 AM to 6:00 PM) E-Mail ID - [protected]@naukri.com | |
2 Comments | |
Comments
Don't mark it as resolved because I didn't get the problem resolved
Reply
It's do strange when a person applies on naukri.com the 1st to call are fraudsters. How do they get information. Does this mean there is insider support. The fraud sites are routed through servers outside India. My research indicates the scam is hatched by Indians in Australia in collaboration with some counter parts in India. These fraudsters know Naukri.com staffers inside out as most of the names are same when they introduce themselves.
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