[Resolved]  Naukri.com — Job consultancy Fraud

My is kishan V from Bangalore (mail id [protected]@gmail.com). I was searching for job in Naukri.com and I came came across a job related to mechanical engineering. In the job description there was a contact number related to the job. This was the contact number of the consultancy agency +[protected] which was mentioned in the ad posted on naukri.com. I was looking for a job so I called the number and found out it's a job consultancy agency and the person who responded was Mr.Rahul Saxena (I don't know weather it's his real name). He asked me for my location and responded that VOLVO TRUCKS in Bangalore had a vacancy for the post of Design Engineer. Before that I had to pay a registeration fee of Rs 1500, which I paid and also received a tax receipt from [protected]@naukricampus.in. After the payment, I received an application from Volvo Group India Private Limited • [protected]@volvo-truck.in which I filled and replyed back to the same mail. The next day I received an email stating that the interview was scheduled on the next day in Chandigarh, which was impossible for me attend because I was in Bangalore. Later Mr Rahul Saxena conveyed me that he had talked to the HR of VOLVO and had scheduled an telephonic interview for the next day. The next day I received a call from Mrs priya and she said that she is Hr from VOLVO and she was going to take my telephonic interview. And after the interview was done Mr Rahul Saxena called me and conveyed that I was selected in technical interview and I had another interview with VOLVO Hr from Bangalore. Later I received a call from Volvo Group India Private Limited Bangalore from this number[protected] which according to google is from Volvo Group India Private Limited. So I was confident that this might actually be from Volvo. After the interview I was told that I was selected by Volvo and my salary package was 4.5Lpa and I can join from Jan 3. Later I got a call from Mr Rahul Saxena and I was informed that I had to pay half a month salary i.e Rs 18750 to obtain a offer letter. I told Mr Rahul Saxena that I don't have some much money and I had only 2000 (which was what I had left with me). He said me to send the 2000 and he will arrange the rest and pay to the HR of VOLVO to send me the offer letter. I sent the 2000 to [protected] (Sohan Say via Phone pe). Than he told me I would receive my offer letter with in a day and I had to pay Rs 16750 be I join the company i.e before Jan 3. I agreed to it and from the next day I haven't heard from anyone since all the numbers which I have mentioned are switched off and no one responding from Volvo. I have paid a total of Rs 3500 and completely lost hope. All this was because I contacted the Ad posted on Naukri.com. I request Naukri.com to please help me in the situation and please take legal action against Mr Rahul Saxena. And please make sure from hear after fake job poster are avoided on your website.
Also I have posted the photos and related documents.
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Jan 15, 2022
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2021
Naukri.com Customer Care's response
Dear Kishan,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

Also, we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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