[Resolved] — Money deducted but plan not active

I am trying to purchase the one month plan of rs 400 20% off at rs total 378 from Naukri app. At the time of payment my money is deducted but no any plan is activated.
So active the plan or give me my money back.
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May 13, 2022
Complaint marked as Resolved 
My money returned within 5 hrs after complaint. customer support has been notified about the posted complaint.
Verified Support
May 17, 2022 Customer Care's response
Dear Swapnil,

Greetings from!

We express our sincere apologies for the displeasure caused to you.

Reference to your concern, we hope the amount has been credited back to your account. You can again purchase the Monthly Plan or if you need any help, we can arrange a call back for you.

We would like to assure you that prides itself on being customer-centric

Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]
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