[Resolved] Naukri.com — naukri paid services-request for the refund | |||
Hi team, I have paid for the registration for the naukri paid service rs.3000 and rs.800. They asked me to pay the document verification fees rs.10000 and once it has done, they will make arrangements for the telephonic interview process. I paid rs.10000 through paytm on 20-sep-2017. But they asked rs.15000 for the job confirmation before the interview process. So, i asked for the reimbursement for the money i paid. They said i have to pay rs.3000 and rs.1600 tax to claim the reimbursement. The form will be provided in a week and the money will be refunded after a week.. I have made the payment for reimbursement on 06-oct-2017 through paytm to the numbers (To: [protected] & to: [protected]). All the payments done through paytm only. I have not received the form and when i tried to contact the finance department of naukri they are telling i have to wait till nov 1st week. Could you please help me to get the money i have paid.. I am having hope on you... I am enclosing the mail communication below. Please find the attachments. Contact details: Finance department: Umesh-[protected] Registration department: Mohit sharma-[protected] Document verification department: Sona sharma-[protected] Website:http://naukrihr.co.in/ Registered mail:[protected]@gmail.com Was this information helpful? | |||
Dec 4, 2017 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Naukri.com Customer Care's response Dear Sir/Ma'am, Greetings from Naukri.com! Thank you for writing to us and bringing this to our notice. We would like to share that this call was not made from Naukri.com or any of our associates. Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility. We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on: • Credit card numbers or bank details over phone or email • Call back phone number • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits • Contact details for a guaranteed job or money to process visa for emigration We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc. Naukri.com takes the best possible measures to protect the interest of our job seekers. If you have received (or receive) any such suspicious email communication from a possible Naukri client, do report it to us at [protected]@naukri.com. Please feel free to revert in case of any query and we would be happy to help you. Regards, Team Naukri | |||
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