[Resolved] Naukri.com — Not Refund money

Tanvi2905

Jun 19, 2021

Address:

DLF building,8 th floor delhi ncr gurugram phase 4

I got a call from employee from Naukri.com he told me Regarding the your CV is shortlisted for samsung company I paid an amount of 1550 and then they took an telephonic interview and told that you are selected and asked me to mail documents like Address proof, passport size photo, updated CV, Highest qualification doc. Then for the 3 month training they took 8700 rs they were supposed to refund with my first salary. and after again I got call from Atul shrivastav from the naukri.Com as a HR.
again he said to deposit 18999 rs as a security for laptop and other things in my courier. I just found that they are asking more money. So i said them give my refund I don't want the job but after that he just told me that, to delete the file which they created by my name need to delete so they need more money (14, 374 rs). I found some suspicious so i asked the address.
They have given the address of office of naukri.com (DLF building, 8 th floor NCR gurugram phase 4, delhi) I just check it on google the address was true so i futher transfer the (5000 rs) so now they told me to pay more money for refund.

During this crisis time, they cheated me and I lost my money which is very important for me and my family during this pandemic.

They have provide me the account info to pay the money.
They just contact me by number given below.
Contact no :[protected]
Email id: [protected]@outlook.com
Bank Name Canara Bank
Acc Holder:-NAUKRI.COM
Acc No:[protected]
Ifsc Code:-CNRB0002868

Please do favor and refund my money (1550+7500+18000+5000= 32050 )

+4 photos

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Aug 6, 2021

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Naukri.com Customer Care's response Dear Tanvi,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that “[protected]@outlook.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:    Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)