[Resolved]  Naukri.com — Threatening calls

I have got the call today on 12th November 2021 in morning regarding that the jobs, she said that you i will have to pay rs2150 I denied and said I can't pay the amount and if I ll need a job in next 1-2 months then I ll contact, they said okay call us whenever you need. Then again I got the call and said the same thing, like this I have got 5 6 calls and I denied on every call. So in evening Himanshi called me and said that that some charges are applied on you and your profile have been delisted for 7 years and you will have to pay chalan of 35000. I got bit scared I asked her to remove everything as I was not knowing about all those things and if this was going to happen they should have told something in 1st call only, she said some people will visit home and will collect money.
What should I do?
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Dec 16, 2021
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2021
Naukri.com Customer Care's response
Dear Siddhi Kasliwal,

Greetings from Naukri.com!

Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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