[Resolved]  Naukri — Complaint - Resume Services

I have opted paid service for Resume Service. its been a month now but till now the my profile is not updated with final approved Resume.
1. profile shows still old resume but mail from Naukri says its done.
2. Getting featured - not clear how my profile will show as highlighted profile - not clear about this feature enabled in my profile
3. current employer need not come to know about my profile - requested by mail to respond, but no response, its been a week now and continues...
4. when I write a mail to the Resume service, the response time is unimaginable - no response till i send another mail to respond.
5. Resume writing - i have paid for this as well, but 90 % of the edits in the resume which i did not any substantial contribution from resume writing services except a simple word template provided.
i have attached relevant screen shots of my profile to support the above issue.

i have no other option except to make a complaint

am ok to get the refund and cancel this non started service from Naukri.