[Resolved] Naukri.com — bad complaint by phone banking officer

nilotpalsamanta

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700107

I am Nilotpal Samanta and have an account with Naukri.com. On 15/06/2019 I received a phone call on my number -[protected]at 5:34 p.m. from the number [protected]. The phone banking officer told me that since my resume was uploaded with Naukri was I looking for a job change but his way of talking was very bad, unprofessional, rude to put it in the mildest of terms. When I told him that his way of talking was not right he had the audacity to tell me that I am mad and " Jo karna hai karle Jo okharna hai ukharle." Is this Naukri's phone banking officers behave with their clients? I am sorry to say this but if this sort of thing continues the Goodwill of Naukri will erode fast.

I am extremely disappointed and am sorry to say that I am thinking of withdrawing my Naukri account. Request you to look into the same on an urgent basis.My mail id is [protected]@gmail.com.

Regards,
Nilotpal Samanta,
[protected].

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Jul 19, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Naukri.com Customer Care's response Dear Nilotpal Samanta,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls from number in question ([protected]) has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com