[Resolved] Naukri.com — complaint about service providing call

prathmesh govalkar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Date:[protected]
Description:
I had received a call from naukri service provider mobile: [protected] name: yogita. She was asking me for the paid service of naukri to search jobs. I was in my lunch time so asked her to call at 3pm when i will be free.

Later she called me and transferred the call to her senior. Later the senior explained me the service details. So i told her senior i am not interested now. I will be looking after some time for the same service.

The senior politely answer "ok sir" and kept the call.

But later the girl (Yogita) called me back and not ready to listen any word from my side. She started bombarding on me saying the following in hindi ("sir aapko service lena nahi tha to mujhe confirm kyu kiye, paise dene nahi the to kyu issue kiye,") i asked her to listen to full problem but again she said ("jane do sir kuch sunana nahi hai, aap jaane hi do and rakh do").

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Dec 27, 2018

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

Naukri.com Customer Care's response Dear Sir,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com.

Please write to us in case of any further assistance required

Regards,
Team Naukri