[Resolved]  Naukri.com — data swapping on my account

Address:Ghaziabad, Uttar Pradesh, 201014
Website:Naukri.com

I recently referred link to my friend of some job posting which was posted on my account. As she clicks the links, the job posting gets opened for her, but on my account my profile details got changed. after almost one month or more i logged in to my account and can see her (my friend's) photo as profile picture and her resume being uploaded some how.

how can such technical changes occur without even me changing any details of my account on its own.

i have been using naukri since 2015 and this is really disappointing to see you guyz are playing with y profile and details. even keeping the data of other people unsafe.

on top of this, you dont have any customer care number to complaint for such issue. somehow i arranged the number so you executive says after hearing everything that she will arrange a call back and even after 2 days no call has come neither any action is taken. kindly help me understand what went wrong and where otherwise i have to take some other actions for all this data swapping which u did.
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Sep 17, 2018
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Greetings!

We express our sincere apologies for the displeasure caused to you.

Please share your registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com and [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri
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