[Resolved]  Naukri.com — fake call and lost money too

Address:Thiruvananthapuram, Kerala, 695017

On registering with Naukari.com I got a telephonic interview call first from Ph.[protected] and then from Ph.[protected] on 17th Dec for an opening in HDFC and the offer was confirmed via mail id.[protected]@india.com also asking me to make two payments of Rs.2500 & 6800 which was refundable after six days. The payment was made the same day via google pay transaction id. CICAgKCi76mhcw & CICAgKCIN_jaQg and the payee bank was reflecting as Allahabad Bank 7585. However now they are not picking my calls or responding to my mails. Now kindly let me know as to how I can recover the money
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Feb 19, 2019
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Jan 16, 2019
Updated by ppriyankadas
NO RESPONSE
Verified Support
Jan 17, 2019
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls from number ([protected] and [protected]) has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com
Jan 19, 2019
Updated by ppriyankadas
Sorry this was the reply I have been getting ever since this issue was be raised by me at your various forums. All that I want to know is how did this fraud person came to know that I am a job seeker and had shared my personal details with Naukari.com. Rather than safe guarding this culprit at least the Naukari.com should forward a complaint to the cyber cell based on the details I had forwarded in order to gain confidence amongst the job seekers preferring your service. When a customer puts forth his grievance Naukari.com cannot turn a deaf ear since my contact number was obtained from your source which ought to have been protected. If the data leak cannot be prevented then forgo the very project.
Jan 21, 2019
Updated by ppriyankadas
I feel since Naukari.com are evading my questions, these sought of activities are in process with the support of a section of their team which is being protected by the higher ups. They don`t even have the facility to call up the aggrieved person.
Jan 24, 2019
Updated by ppriyankadas
As on date money not refunded nor a response from their end
Jan 28, 2019
Updated by ppriyankadas
Why does Naukari have such complaint forums when the complaints are not being responded to.
Feb 15, 2019
Updated by ppriyankadas
Why does Naukari.com need a customer care when they don`t take care of them nor do they take any action when a fraud is brought to their notice. They must be in collusion with the fraudsters. Its three months since I lost my money for a fault of having opted for Naukari.com.
Feb 19, 2019
Updated by ppriyankadas
ALMOST 3 MONTHS STILL THE PROBLEM HAS NOT BEEN RESOLVED. FURTHER THESE PEOPLE DON`T EVEN RESPOND. WORST ORGANISATION EVER COME ACROSS.
Complaint comments 

Comments

I lost 12.5 lakhs to someone who offered me a fake job on naukri. Interviews and all. I borrowed this money hoping for a better life so I was terribly hurt when I discovered I was scammed. I started researching how to get it back and that’s when I met Adrian, the recovery agent. I told him all that happened and I swear this guy got my money back plus some for the fees even! Changed my life. If you need such help, get at littlegreenman93 ATgmaildotcom. Cheers People
Anyone is here who got the money back wch is lost bcz of fake naukri.com calls...my biggest mistake in life is registration with naukri.com wherein we loose hopes on all real service providers also...can anyone here received the money back tell me the procedures or any way to get the amount back

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