[Resolved] Naukri.com — kindly help me to take my refund back from www.carenaukri.in and please block www.carenaukri.in so that anyone will not be cheated by them.

Vikas Gupta 29

from Kanpur, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.carenaukri.in

Few days back when i click on naukri paid services on website www.naukri.com then next day i get a call from [protected] that they are calling from carenaukri.in the naukri paid services site.
Then they demand for the paid registration of rs.2714. Then i make payment. After that they again demand for rs.10030 for id activation for interview and they told me that the 10030 rupees is totally refundable, so i again make payment of rs.10030. After that they again demand 12390 rupees for document varification and told me this amount is also refundable, then i shocked that after every process they charge a heavy amount and i feel cheated so i refuse to make payment of rs.12390 and ask to refund my payment back then they told me that first make payment of rs.12390 and they refund the total amount with in 15 days otherwise they will not refund any amount. Then i ask for registration cancellation process then on 23/02/2018 they told me that for cancellation you have to pay 4000 rupees more. Then again i refuse to pay this amount and ask for refund my total paid amount and they refuse to pay any amount.

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Mar 29, 2018

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Naukri.com Customer Care's response Dear Sir/Ma'am,

Greetings!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri

Verified Support

Feb 26, 2018

Naukri.com Customer Care's response Dear Sir/Ma'am,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com.

Please write to us in case of any further assistance required

Regards,
Team Naukri