[Resolved] Naukri.com — looking for refund

Rency Hakani

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 3800001
Website:	www.naukri.com

I am banker by profession and i'm currently working in ahmedabad. This fraud job website naukri.com has taken apx. Rs 6000 for job opening services, the customer executive ms. Ankita ([protected]) from this naukri.com persuaded me to pay this amount for the services which she explained in call discussion.
After i paid the money, i got call from some other person from naukari as relationship manager, as he asked other 12000 to pay to go further for the same services. When i refused to pay as ms. Ankita offered the same services in 6000 before and not informed about further process. When i again discussed with ms. Ankita she said we are not responsible to provide further process charges to customer, customer should ask us that is there any further charges for the service or not, its responsibility of customer.
I really wanted to have my money back, and also wanted to make other people make alert before going for such kind of paid service from naukari.
Do not use any paid service of naukari.com.

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Dec 1, 2018

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Naukri.com Customer Care's response Dear Sir,

Greetings!

We express our sincere apologies for the displeasure caused to you.

If you are a paid user of Naukri.com, please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri