[Resolved] Naukri.com — nailadi.com - action required - refund my payment

smilyashish

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226005

Hi team,

I got a call from naukri asking me to pay amount for fast forward service. Then i paid asked amount on refundable basis as per naukri.com and i paid them rs-2500/- on 28th of feb 2019, rs-4700/- on 1st of march 2019 and rs-5000/- on 2nd of march 2019. Once i paid, they send me a receipt on my number as below:

Dear, km ishvinder kaur

Greetings!!

As per the telephonic conversation with our senior executive you paid inr, 5000/- for bond sign and this is your refundable amount. So now we will provide you your bond letter given by hdfc bank limited.

Thanks & regards
Team investorsnaukri.com
E-mail - [protected]@investorsnaukri.com

And after that an agreement bond of hdfc bank and me has been given to me which is attached inbox
Date of agreement was 02 march 2019.

Then after they started asking me to pay amount for each and every phase. And now they are not responding to my calls or to my mails. Since i was not satisfied with the service, i asked them to refund my money. They asked me to wait for some days as they want to do some process in the background. I waited so long till now didn't get any response.

Below are the mail i'd through which i had been received my agreement bond.
[protected]@investorsnaukri.com

+7 photos

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May 18, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

Naukri.com Customer Care's response Dear Jobseeker,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the call has not gone from Naukri.com.

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com