Naukri.com — professional cv writing and spotlight

Address:

42149

Dear sir,
Recently after i was searching for cv writing and professional service on naukri.com website, i got a call from naurki.com saying the different packages available. During the initial conversation with amanadeep (Senior executive) and another lady over the phone, they had promised the international, gulf resume spotlight and executive level cv writing. When i was forwarded the link to make the payment, i noticed only international resume spotlight and senior level (8+) cv writing was provided in the email. When i discussed later over the phone, amanadeep confirmed that all the earlier packages mentioned to me over the phone are included even if it is not reflected in the email. The lady that i had spoken to mentioned that naurkir.com is having only 3 categories and senior level is the top one. Only when i got the link to upload my cv i got view of the packages promised and packages assigned to me. I am attaching an image on showing the packages available in naukri.com and packages assigned to me.
The initial package that they mentioned was around $550+ and after negotiation they brought it down to $250. The payment was carried out on 23rd february and i am following up with them to either cancel my contract and give me back the amount or give me the promised package. Now it is 22 days past and until now i haven’t got any clear feedback from them.
Kindly help me in getting my money back.
With best regards,
Anish george
+[protected]