Naukri.com — refund my 44k fraud from naukri

I have been forced to pay for the naukri paid service to provide interview. For registration cr manager aditi took 2900rs from me. Then said to pay verification amount of 67880rs. When i paid she said its blocked in gateway and will refund and again 6780rs forced me to pay which also got stuck. Then the hod amit called and said it will be refunded by 48hrs and again asked to pay 4550rs for verification. Once paid they said the interview schedules for tech mahindra and the interview will be scheduled on 5.30pm 14th sept 2019 saturday before that for the procedure asked for 12880rs. Aditi said the payment will be refunded at 5.30pm evening. But not any interview calls came nor got the money.

For the last 2week trying to contact via mail and phone but started ignoring. Finally on friday they said they are closing my file and will refund my all money but due to naukri policy an closing amount of 10175rs took again and said within 10min all amount will be refunded.

But now they are not refunding the money or responding to me. Now their phones are switched off. Please help me. Im from a middleclass family. 44k is a huge amount for me and no single money left with me to survive. I dont want any job but please help me and refund the amount please.
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Naukri.com customer support has been notified about the posted complaint.
Sep 23, 2019
Updated by ranjit pawar
Please see the refund email provided by CR manager
_________
Dear Ranjit Pawar,

As per telephonic conversation with our executive your whole amount 33890/-. We will refund your total amount Including service Tax 18% GST and 12% CST Processing Fee. Kindly complete the process on time. You have to pay amount 10167/- after completing the process and your whole amount will be refundable next 10 minutes. It's mean your whole amount and your file closer both charges will be refunded .If you have to pay now 10167 then coming 10 minutes you will receive your whole amount 33890+10167

If you didn't pay this closer fees that case company hold your refund next 90 days, and according to company policy you will get back your whole amount 90 days after .


Thanks & Regards
Aditi Roy
CR Manager
Sep 23, 2019
Updated by ranjit pawar
Please see the screenshot of the payment I made.

Also attaching you the numbers from which they contacted.
[protected]
[protected]
[protected]
aditiroy.[protected]@gmail.com

Verified Support
Sep 25, 2019
Naukri.com Customer Care's response
Dear Jobseeker,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the call has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com
Complaint comments 

Comments

Naukri is very cheated website I have complaint my money 12500 rs refund immediately other wise a big complaints for u ...all proofs here for me ...first Rs 5000 ...service charge nxt 7500 Verification amount ...nxt 2000 Aroma Frudu Hr ...cl for me ...I will see defenatly I will kill u u r also frudu ...do not understand others feeling ...money ## ...so pls refund my money ...after I will complaint ...all proofs down below ...my name Gopi using bad words for me ...I have lot of angry ...bt one day answer for all naukri is cheated website

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