[Resolved] Naukri.com — request to refund | |||
A call was came to me said we are from naukri.com and allows to give an interview in LIT company; then they shared a link jobserch.online for registration and have to pay only Rs.40; when I did payment through my debit card they cheated with me and deducted twice times. When I asked them how is it deducted Rs.3969 then they said share the OTP number we will check and refund you the value and the deducted again Rs. 4000 The number was [protected] and the date of incident is 20th Jan 2019. Was this information helpful? | |||
Feb 22, 2019 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support Jan 22, 2019 Naukri.com Customer Care's response Dear Sir/Ma'am, Thank you for registering your concern with Naukri.com At the outset we would like to clarify that the calls from number ([protected]) has not gone from Naukri.com Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question. On basis of past complaints from jobseekers, we encourage you to be wary of emails that • Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email • Do not provide a call back phone number or provide contact information that is outside the country • Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose • Promise a guaranteed job • Promise emigration and ask for money to process visa, etc. Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located. Please feel free to revert in case of any query; we would be happy to help you out. Regards, Team Naukri.com | |||
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But I want to be safe so I just request Naukri.com to tight their security so that next no one else may not face the same thing. Why the fraud's are eligible to get our personal details such as our contact numbers/email Id? So I request to your security must be secure.
I hope you may understand and may proceed to not only for this action but thinking about something new.
And I think your first priority are your customers and I am a customer of your of your site.
Thank you very much