[Resolved] Naukri.com — unauthorized service and refund not received

dipika raorane

Address:

Mumbai City, Maharashtra, 400067

This is Ms Dipika Raorane, I logged in o naukri.com and uploaded my resume for a suitable job profile. Soon i received a call saying she is naukri.com representative. ( their email id: "naukri .com" )
I have been called by Ankita Verma (representative- naukari.com). (Contact number +91 [protected])
She said the position I was looking for is available.
I have been asked to pay the amount as early as possible to not to lose the job position.

I have paid 3500/- as charges that I am supposed to pay to naukari.com for their reference for a job position to Cipla pharma and Sun pharma. (PAYTM account GAYATRI PATEL) I received service id *98657145_RTPRNRYCHDRI*

I was asked to pay the verification fees of 9500/- for document verification by Ankita Verma (representative- naukari.com). (Contact number +91 [protected]). I received service id *Services Id*
*660486_RGNDRKCHBY*.
I paid the charges as they said it s refundable.
I was interviewed by HR person (Contact number +[protected])

They told me that I cleared that round. On that basis, one of the recruiters (contact number +[protected]) called to explain the further procedure and he asked me to pay 12500/- as PRM charges.

I thus refused the pay this huge amount and quit the procedure for the job search with naukri.com

I have paid 3500+9500 rs via online transaction (paytm acc named by Gayathri Patel)

By the time I asked them for a refund of Rs 13000/-. They agreed initially but after I couldn't connect to them as their number was unavailable after few days.

Thank you.

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Jun 27, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Naukri.com Customer Care's response Dear Dipika Raorane

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls have not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com