[Resolved]  Nestaway — adding electricity fine every month

Address:Hbr Layout, J.P Phoenixx, 560045
Website:www.nestawy.com

Have been paying every month to nestaway and for the past 4 months electricity power bill on time without fail.
Nestaway has charged me extra 5361 as fine because some one from this building did some illegal power connection, and caught by bescom and fined. Instead of taking fine from them, nestaway is taking fine from every one in the building. They are adding amount every month in dashboard.

I can provide a proof that i have paid every month for the past 6 months i have stayed in their property. I have paid directly to nestaway. They do not respond to your service request also clearly.
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Oct 23, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
NestAway Technologies Customer Care's response
Hi Jyotsna, this isn't how we wanted you to feel about us. Neither is it the experience we want you to have. Could you share your ticket ID so that we can connect to understand what went wrong?
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