[Resolved] Nestaway Technologies — bad service and false support by nestaway technologies. | |||||
Dear Nestaway, My name is Sachin Jain and my phone number is [protected] and I am a tenant in Nestaway Property in Gurgaon- 2nd floor, A-112, Vipul World, Sector - 48. We are facing serious urgent issue of water scarcity because of water supply that was disconnected by people of ground floor. We have tried reaching you out in every way possible that we can. We have tried calling all you Managers (Anil- Area Manager, Brijesh, Ankit- Electricity Manager, Rahul) and your Bangalore team. We visited your headoffice in Gurgaon and submitted our complains in person regarding the water disconnection issue. I have urged you to look into this matter many times through calls, mails, visits and raising service request (SC_[protected] but yet no action has been taken to relieve our situation. They keep giving us false hope of doing something about it. We are having water scarcity in our home for past 1 week on daily basis. We are not able to get ready for our offices on right time because of this and are facing bad consequences in our professional life. Plus harassment by ground floor people after all this is too much for me. I have finally decided to go against the approach, service and support provided by Nestaway Team. And I won't be paying for any of your services in advance(including rent) unless you resolve this matter on urgent basis. Was this information helpful? | |||||
Aug 2, 2018 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Jun 29, 2018 NestAway Technologies Customer Care's response Hi Sachin, we understand that our team is in touch with you regarding this. Please be assured that this will be resolved at the earliest and we will update you as soon as we have all the details.
Verified Support Jul 02, 2018 NestAway Technologies Customer Care's response Please rest assured knowing that we are working on this; we will get back to you with an update soon. Thank you for your patience.
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+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
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