[Resolved]  Nestaway Technologies — cc_[protected] security deposit refund not received yet

Address:

Banglore

Hi,
Below are the detail elaboration of the issue which i have been facing from last 40 days, as per nestaway policy security refund should be refunded in 7-15 days to tenants after the date on which he or she moved out. And in instant deposit refund category it's much faster than usual. So i have been moved out on 8th june 2020, today's date is 19july still i am not getting replies from nestaway team regarding same. There customer care services are closed please do the needful. Below is the latest mail communication i had with nestaway team.

+ nestaway team

It's been more than one months now i have been moved out from the nestaway house id -66985 and i haven't received my security deposit refund yet. I moved out on 8th june and my area manager and assure team committed refund will take some time due to covid approximately 10-15 days. Well this house is under instant refund category but still i waited for long time to get response from your team. Now area manager amber has left the nestaway so i have only your contact to get in touch with you.

I mean i don't understand earlier team replied refund request has been sent to the landlord till time you need to wait, and now replying with the inspection is not taken yet to the house i mean why not taken yet. I received a call from the service and inspection team last month only and they did all formalities in the house and bed was released.

Let me know the contact details of operations or accounts or any senior lead so that i can have a discussion to understand what's the exact issue they are facing to process this refund.

Such a worst level of service i have received from nestaway it seems from the on this service request logs you can check it out.

Please do the needful and process this if anything can be done from your end.

Thanks!
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