[Resolved] Nestaway Technologies — condition of appliances installed & charging unrealistic charges from customer | |||||
I've been staying in home got through nestaway sometime in january this year. Condition of house is not good - plaster work, appliances (Acs, refrigerator, fans etc.), water supply, electricity issues & list goes on. I've lived with rest of the issues but i got worried most about ac installed in my room (0.75 ton window voltas ac, 10 years old (Company stopped manufacturing it). It wasn't working properly since i moved in, around 2 months of to & fro (Half of summers i've lived without ac & at times had to stay at hotel) it got fixed & now its working ok. But now they have sent a bill of 5.6k on repair cost of that ac which is totally unacceptable. That amount wasn't mentioned ever, otherwise i could have got done all repairs myself. What about 2 months without ac, & prices i've paid to stay at hotel & the harassment of constantly coordinating with cc guys who don't even know whats going on. I am completely disappointed with nestaway services & kind of way they are treating their customers. I've been patient for months & now its over. I'll try my level best to spread what i've experienced may be that might help others. Was this information helpful? | |||||
Oct 14, 2018 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 NestAway Technologies Customer Care's response This does not sound right, Kapil! We always want your experience to be the best, from the second you move in. We regret that didn't happen. We want to fix this for you. Please share your contact details with us so we can connect with you.
Verified Support Sep 12, 2018 NestAway Technologies Customer Care's response Thank you for sharing your details, Kapil. The concerned team will connect with you. Please be rest assured that we have prioritized your case and will fix this for you.
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Kapil Sharma, [protected]@micamail.in, [protected]
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+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102