[Resolved] Nestaway Technologies — date correction on rental agreement and extra charges

[Resolved] Nestaway Technologies — date correction on rental agreement and extra charges

R Ruma@bose from Delhi, Delhi

I receive my new agreement on 5 July and it needs date correction. The contract start date should be 1 July 2019 to 31 May 2020. I have made multiple phone calls and raised 3 SR’s since 25 June but those are being closed without any resolution. Unless I receive the correct agreement I am unable to pay the rent. My first agreement for 11. Months started from 1 September 2017 to 31 July 2018 and second contract started from 1 August 2018 to 30 June 2019. So automatically my 3rd contract should start from 1 July 2019 to 31 May 2020. Then why are you asking me to renew the contract from 20 June 2019 to 28 May 2020 and asking me to pay 2 days extra rent. Also you are sending me threatening emails that I have to leave the property. As per rule unless I receive the correct agreement I will not be paying the rent. If required I will get in touch with the property owner and have a separate contract made with him. The recent Service request number is SC_01505412 I need this to be resolved at the earliest. Was this information helpful? No (0) Yes (0)
Aug 14, 2019 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Jul 12, 2019 NestAway Technologies Customer Care's response Hi Ruma, this is not what we wanted your experience to be! :/ We will definitely have this matter looked into, and help you. We'll be connecting with you shortly.
2 Comments	Share
Submit Close

Related NestAway Technologies reviews

View all 1414 NestAway Technologies Reviews

Comments

Ruma@bose

from Delhi, Delhi

I would appreciate a fast resolution to this. I have called you customer care service and made multiple requests but no one has called be back till date. I will pay the rent only after I receive the correct agreement

velmala gangadhar

from Hyderabad, Telangana

We started to stay in Nestaway room since a month(Mohammad nest in hydearabad, HiTech City). we complained many times as the water we use is mixed with drainage water and 2 of our friends got hospitialized.

We are going to take this complaint to media.

HOUSE ID 60865