[Resolved] Nestaway Technologies — Deposit was not fully refunded
VVishnu0018 on Aug 11, 2020
Deposit given - 16500
Rent provided in advance - ~2500 (Rent was increased from july 25th and no information was provided by how much)
Total - ~19000
Refund received - 13360.29
Deducted amount - ~ 5, 639 (1500 electricty bill)
* there was electricity payment in my dashboard around 1500, by which the amount to be given back if no issues are found in inspection is approx rs 16500/-.
* i have been following up with customer care, area manager and through twitter to get the details and no information was given from their side.
Sr no. Cc_08428811
Email - vishnuk. [protected]@gmail.com
This ticket was raised and numerous mails were sent.
They provided the current refund amount after tweeting numerous time and after that no information was given on the details why this deduction.
There was no issues find from inspection is my understanding.
Please help in resolving this issue.
Complaint marked as Resolved Aug 21, 2020
*Rasied SR in NestAway website. *Tweeted continuously tagging Nest away and related accounts *Raised complaint in https://www.consumercomplaints.in/ After long discussion and fight got call from NestAway & agreed that the amount deducted will be refunded. Got the refund after 2 days.
[Aug 11, 2020] NestAway Technologies customer support has been notified about the posted complaint.
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