[Resolved]  Nestaway Technologies — extremely bad service

Address:Hyderabad, Andhra Pradesh, 500016

Am a house owner who listed my apartment through nestaway, it's been a harrowing experience, bad and unprofessional behaviour by team nestaway, hyderabad.
Without even informing us, they straight away reduced the rent, and when asked about the same, no response whatsoever.
We offboarded the house now, but it's been two weeks nestaway still has our house keys, and gave us wrong calculations in regards to f and f settlement, made about 10complaints, sent about 7emails without any response till now.
Swapanthi n vadlamani
House id 32709
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May 30, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
NestAway Technologies Customer Care's response
Hi Swapanthi, we regret you feel this way about us. This isn't how we wanted your experience to be. Thank you for sharing the required details. We'll be connecting with you soon to understand what went wrong.
Apr 29, 2019
Updated by Swapanthi Vadlamani
Inspite of repeated emails, no response till now, I wonder who is accountable for innumerable mistakes from your end? I haven't come accross even one single responsible person in your organisation.
Complaint comments 

Comments

The Case #01286381
Hi Sir,
I Join the nestaway on 24th, May, through Mr. Jeetander. He contact me and provided me a room in 5000/- per month. He also took 10000/- for two month rent in advance.
My Issue is that he misguided me by not returning my deposit 10000/- he gave me just 3800/-

Satish Chandila's reply, Apr 30, 2019
Hi Sir,
I Join the nestaway on 24th, May, I find the room on your website
after that you sent a contact person Number Mr. Jeetander. He contact me and provided me a room in 5000/- per month. He also received 10000/- two month rent. You can check all deaitl in my Nestaway deskborad.

My Issue is, your agent not give me the complete details about your compay policy . he miss guide me. when I ask any Qutions he always say that your 2 month depoite will refond on leaving time.
I leaved the room on 24th April,
But at last I got only 38, 00 rupess. why?.
4 days My Electricity Bill 1750/- rupees how can that possible in during the May month ?

I contact many time to your call centre . they always say 6 Month is our minimum policy to stay. But Before i got your poicle document. I already paid all amount.
After that your agent say don't worry. I refend you your two month's amount .Now He has not picked the phone. I tryed many time

Room Number 311

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