Address: | A-6, Ground Floor, Sector 4 Near HDFC Bank, Noida, Uttar Pradesh 201301 |
I had rented a flat using nestaway app, and the submitted the security amount of 14000. On the day I was moving out, which was 7th august 2020, they conducted a house inspection to check if there was any damage which needs to be adjusted from the security and the guy told us that the inspection report is 100% fine and there's no damage or deduction needed from the security amount. After that I spoke to Nestaway customer care multiple times and raised service requests for refund. Finally I received my refund after more than 10 days and that too after deduction of 2500 in the name of house and AC cleaning, I don't understand what kind of cleaning costs 2500, I had a maid in the same house for house and utensil's cleaning which costed me 1500 for a whole month and AC service at max costs 400-500 that too if needed, we were not using the AC for whole summer since we were in our hometown due to covid-19.
I want my complete refund amount, without deductions.
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