[Resolved] Nestaway Technologies — got cheated by nestaway while moving out

AMIT KHEMCHANDANI

from Bengaluru, Karnataka

Address:

560010

Harrassment and cheating by nestaway-1. Due to some urgency i had to leave my house at bangalore. I informed nestaway customer care on 17.02.2019 over phone.-2. Since, the number which was registered with nestaway was official
Asked customer care to note my new number. -3. Further i called nestaway customer care on 28.02.2019 to schedule my move out and it was scheduled on 03.03.2019.-4. After that my dashboard was flooded with 8500 rent of march-19 and further i was fined for 500 also.5. On 14.03.2019 from my dashboard, move out request was cancelled without my information.
6. After talking to area manager he informed that he was not able to contact me on my old number so he arranged to cancel my move out and he is asking for proof that i had a conversation with nestaway customer care.
This really cheating and looting done by nestaway

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Apr 17, 2019

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2019

NestAway Technologies Customer Care's response Hi Amit, we regret you've had to have such an experience at the time of your exit. We would like to understand what went wrong. Could you share your ticket ID or registered details so that we can connect at the earliest?

Mar 18, 2019

Updated by AMIT KHEMCHANDANI 1. I have been charged 3199 for service cleaning during move out. For this I have so long raised service request but no resolution. I am attaching snap of that. Actually there was no cleaning done in house and I was charged money.
2. I am not supposed to pay 500 rs fine for mar-19 rent as the delay was done by Nestaway. Not by me.
Please refund me 3199+500.

Mar 18, 2019

Updated by AMIT KHEMCHANDANI In addition to all this I ask Nestaway to pay RS 10000 to pay me as compensation for harassment caused for more than a month due to their internal miss communication problem. So total refund stands to
3199+500+10000

Mar 20, 2019

Updated by AMIT KHEMCHANDANI Please reply on this.