[Resolved]  Nestaway Technologies — house id 54192 - security deposit not returned and incorrect charges applied

Address:Brigade Metropolis, 560048

I have moved out from nestaway property house id 54192 on 18th jan and still following up for getting my security deposit back. Also i see all incorrect charges are applied to my dashboard. I have raise multiple service requests and made numerous calls but i am not getting my refund back.

Also unnecessary charges are added as below:
1. Utility bill rs 800 - all utility bills are clear and proof is sent to owner. Proof of last month bill payment & prorated bill (Rs 230) till 18th jan are submitted to nestaway and owner.
2. Renovation charges rs 999 - there are no renovation charges needs to be applied as per my zenify agreement. This needs to be removed.
3. Notice period charges rs 12, 254 - as confirmed in sc_02023847 ticket by nestaway, this charge needs to be removed.
4. Maintenance move out rs 2850 - i have already paid maintenance till 18th jan and remaining paid by owner till mar'20, directly to society and proof is attached & also shared with owner - kindly remove this charge.
5. Painting charges are very high. It should be less than 10k considering the condition of the house.
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Mar 9, 2020
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2020
NestAway Technologies Customer Care's response
Hi Shishir, this is not what we wanted your experience to be! :/ We're here to help, and will definitely have this matter looked into. We'll be connecting with you shortly to have this sorted out.
Complaint comments 

Comments

Nobody connected or tried to resolve the issue. I have created tickets and also escalated it till level 4, but your level 4 supervisor Mr. Shakil forcefully close those tickets without caring to provide any resolution or response.
My friend rutuja bahikar tenant of house Id 2185 was charged 9000 for move out.what the hell is going. If you are not getting talents with high price you are cheating the existing one rit. Very disappointed with the service
Please call me at [protected] . I will let you know the overcharging price.will never recommend anyone for nestway .

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