[Resolved]  Nestaway Technologies — improper billing - unprofessional (useless) customer support

The most immature and useless customer support. They really don't care about their customers its always about money and how quickly they can wash their hands off. Seriously! They should consider changing their caption first.

I'm staying in one of the nest away properties for the past 8 months and there has been no single month went without any issue with nestaway. Only way to communicate this no sense-of-responsibility folks is their stupid customer care support. This company has alliance with another fraud company hathway who's customer support is equally annoying and useless.

We had requested the hathway to suspend the broadband connection until further notice, they agreed and created a service request (God knows what that is) but nestaway kept receiving bill from pathway for the suspended connection. They paid the bill on our behalf and updated the dashboard.

The total amount of bill paid unnecessarily was ~10. Which is being charged on us just because you don't use your brain, you have a tenant and you asked them to maintain the broadband then why pay the bill without consulting with them?

On top of these bills which were charged on us, the customer support executives responses are so unprofessional and annoying.