[Resolved]  Nestaway Technologies — incorrect billing

I have moved into nestaway on 22-july-2019. I was not given the cupboard lock by the area manager rakesh pilli. Later after raising ticket i got a new lock.
I am paying for assure services. As per the terms of assure, as told by the call center executive, i will not be charged for this service. But now they have charged me for 500 inr. I have raised a ticket on this as well. First they waived off and closed the ticket. Then again they charged 500 inr for the same service. There is no proper reason given.

Ticket no. Sc_01631868, sc_01632824, sc_01534191
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Oct 3, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2019
NestAway Technologies Customer Care's response
Hi Satya, this isn't how we wanted you to feel about us. Neither is it the experience we want you to have. Thank you for sharing the ticket ID with us. We're having this checked and will reach out to you soon.
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