Nestaway Technologies — Irregularities in the Final settlement Amount

This is in reference to the house ID: 66291, pls note the following:

1. The total security deposit paid to nest away was Rs. 24, 000 at the time of moving in.
2. I've raised a moving out request well in advance and had cleared all the dues on time before handing over the keys and moving out.
3. The Owner of the house had visited the house for inspection on 01 Aug 2021 and he was completely fine with the house and hadn't noticed/complained regarding any damages in the house.
4. Later on 02 Aug 2021, the representative from NestAway reached the house and made a video.
5. And later I found that the total amount that I'll be receiving will be Rs. 8, 829.99 and a lump sum amount of Rs. 14, 369.00 was charged for "Repair & Maintenance" and Rs. 774.00 was charged under "pending dues".
6. I hereby request you to kindly reimburse the complete amount of Rs. 24, 000/- as deposited with Nestaway as the owner himself had inspected the house and was completely fine with it.

The same issue was shared to [protected]@nestaway.com and was copymarked to the owner. Also I've raised a request in Nestaway app to which no one responded till date.

I kindly request you to complete the full refund amicably without any further delay to avoid any unpleasantness to cause.